Managed Care Advisors

  • Project Manager

    Job Locations US-MD-Bethesda
    Posted Date 1 month ago(8/14/2019 7:48 AM)
    Job ID
    2019-1088
    Category
    Client Services
  • Overview

    Would you like to have the opportunity to use your great interpersonal and project management skills to establish key relationships with our high profile clients? How about an opportunity that allows you to support a dedicated client team in executing and ensuring successful project delivery according to client objectives and timelines. We believe in providing our clients with one on one attention and great customer care through our highly skilled team of Project Managers.

     

    As a Project Manager you will maintain a professional working relationship with assigned key account personnel and manage the general stewardship of customers and stakeholders. You will have detailed knowledge of MCA's program, capabilities, practices, and processes thereby providing our clients with top notch service with a personal touch.

    Responsibilities

     

    • Ensure the timely and successful delivery of our program according to customer needs, objectives and contract requirements.
    • Communicate clearly the progress of monthly/quarterly initiatives and outcomes to internal and external stakeholders.
    • Maintain accurate information in internal customer relationship management tools.
    • Lead customer activities based on customer needs and in accordance with the scope of work.
    • Develop and maintain long-term relationships with customers supporting client retention.
    • Ensure customer issues are handled in an efficient manner through collaboration with internal stakeholders.

    Qualifications

     

    • Bachelor’s Degree
    • Minimum of 3 years’ customer service/account/project  management experience in the federal government, organization, healthcare or insurance industry
    • Knowledge of workers’ compensation or healthcare benefits, systems, or industry.
    • Ability to write reports, business correspondence, and standard operating procedures
    • Work independently as a self-starter committed to delivering the highest in customer service, quality and results
    • Exceptional verbal, written and interpersonal communication skills including public speaking and presentations
    • Strong computer skills
    • Able to pass a preliminary credit and background check
    • United States Citizenship

     

    The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

    In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, MCA offers participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with MCA.

    Managed Care Advisors (MCA), a rapidly expanding Consulting and Full-Service Medical Case Management Company servicing federal government and private industry customers nationwide and across all US Territories. We are looking for a Full-Time Project Manager with a desire to be part of a dynamic team.

      

    Important Information

    Successful candidates will be required to undergo a credit and criminal background check, and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of employee upon hire.

     

    Search Firm Representatives  

    Please be advised that MCA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to MCA. All resumes submitted by search firms to any employee at MCA without a valid written agreement and task order in place will be deemed the sole property of MCA and no fee will be paid in the event that person is hired by MCA.

     

    Application Accommodations

    MCA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact MCA regarding accommodations. 

     

    MCA is an Equal Opportunity and Affirmative Action Employer

     

    All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.

     

    MCA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

    MCA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

     

     

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